Ordering Information

Online:

You can order online 24 hours, 7 days per week through our secure website. For online orders, we accept Visa, MasterCard, American Express, Discover and Debit Cards with a Visa or MasterCard Logo.

By Fax:

You may fax us your order 24 hours, 7 days a week using our printable order formLink to Order Form. Please fax your order to: 661-718-1645

By Phone:

You can place your order Toll Free by calling: 1- 866- 44- FAIRY, Tuesday- Saturday, 11am to 7pm Pacific Standard Time. For your convenience, you may place your order by Visa, MasterCard, American Express, Discover or Debit Card.

Shipping:

All orders on in stock items received before 11am PST will ship out within 72 hours or on the next normal business day. All orders on in stock items received after 11am PST will ship out within 4 days or on the next normal business day. All shipping is by US Mail or UPS Ground unless otherwise requested. Priority orders, Rush or Overnight Shipping Requests: please call for rates. International Orders: International Orders will cost more for shipping. After placing your order online, we will email you with the extra shipping rates that apply.

Return and Exchange Policy:

Our goal is to provide you with exceptional customer service, products and customer satisfaction. If for any reason you are not happy with your purchase, you may return the item for a full refund or exchange minus shipping & handling charges. All items purchased by credit card and returned to us will be issued a credit refund to the original credit card account within 14 business days of Midsummer Fairies' receipt of returned items. All items purchased by check or money order will be issued a refund check within 21 business days of Midsummer Fairies' receipt of returned items. Items returned must be in saleable, unused condition with the original packaging intact. No returns or exchanges can be accepted without prior authorization. Please call us within 5 business days of receipt of your order at 1- 866- 44- FAIRY. No returns or exchange requests will be accepted or issued after 10 days from customers receipt of order. We will ship out your new order as soon as we receive your items being returned for exchange.

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Midsummer Fairies
4306 West Avenue L
Quartz Hill, CA 93536
Toll Free: 1-866-44-FAIRY

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